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Samsung quick connect gone android#
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If you have not received your test result, or if the test result has been transmitted but not the EU Digital COVID Test Certificate, you can report this or other problems as follows: Results of rapid antigen tests should be transmitted via the CWA within half an hour, results of PCR tests within 48 hours. Technical support can only communicate with you via one of the above mentioned channelsįor more info as well as screenshots, see the blog article Corona-Warn-App version 2.2 enables creation of a rapid test profile and error reports There is no direct feedback channel for the error reports in the Corona-Warn-App.Error reports that are transmitted to the server without request by the technical support cannot be analyzed and processed.The error reports are automatically deleted after 14 days.

Samsung quick connect gone android#

On Android you can long press the ID and copy & paste it like normal text.

Share the 'unique report ID' with the technical support.

You can then find your unique ID on the bottom of the 'Error Reports' screen, scroll down and click on 'ID History'.

The data will be anonymized and encrypted

If this is successful, send the error report to the CWA server.

Try to reproduce the incorrect behaviour or to generate the error message.

Start the error analysis in the CWA ( see blog post).

Describe the problem as accurately as possible.

Regardless of which contact option you choose, the following tips will help to resolve your issue as quickly as possible:

Write a review on the Corona-Warn-App in the Apple App Store or Google Play Store and mention the ID of your error report.

Share the ID with the technical support.

Open an issue on GitHub ( Android or iOS) and mention the ID of your error report.

You can also share the ID in the following ways: The best place to share the unique report ID is where it was requested. An error report is only required if the technical support asks for this report. Important: Please report an issue to the technical support first, either by phone ( click here to see the phone numbers) or by e-mail ( ), to verify if there is already a known solution.

The error report is intended to help the developers to perform a root cause analysis faster and to eliminate errors more efficiently. With version 2.2, the Corona-Warn-App (CWA) offers a new function for detailed technical problem analysis. The various feedback channels of the Corona-Warn-App-Community will help you with your questions about the open source project of the Corona-Warn-App. The Robert Koch Institute also provides information on epidemiological aspects: (German only).Īs a media representative, please direct your enquiries to. The websites of the Federal Government are offering general information and videos.

Samsung quick connect gone code#

By entering the postal code or the city of residence, the responsible health authority (including contact details) is immediately displayed: Robert Koch Institute Tool: Health authority by postal code or placeįurther information on the PCR-Test QR Code procedure can be found in this FAQ entry: I have scanned a PCR-Test QR code, but the test result could not be retrieved for days.

In order to make it easier for you to find the responsible health authority, the RKI has provided a corresponding tool. If the test result is not available in the Corona-Warn-App, the relevant service personnel, test centre or health authority should be contacted to obtain the test result.

Samsung quick connect gone free#

The call is free of charge from within Germany. The TAN hotline is available 24 hours a day, seven days a week. The TAN hotline ( click here to see the phone numbers) will help you to enter the TAN if you have a positive PCR test result and if you have not received a TAN or document with a PCR-Test QR code. (except on German national holidays), and it is free of charge for you within Germany. You can reach the technical hotline from Monday to Saturday from 7 a.m. The technical hotline ( click here to see the phone numbers) will help you with technical questions about the Corona-Warn-App, for instance if you have problems with exposure logging.